Generating a new key in your mobile is very easy. All that you need to do is open the LonelyID Mobile app in your mobile and tap on the Edit button located in the LonelyID Mobile homepage.

This will open a screen with a small form with two fields to fill in: identifier and Email address.

If you want to generate a new mobile key associated with the same LonelyID account that you had previously, all you need to do is enter exactly the same values in those fields (meaning your identifier and your email address) and tap the Done button.

The process of generating a new key works exactly the same way as the initial registration process. The only difference is that in place of creating a new account in the LonelyID server, your mobile's key will remain associated with the existing account.

Remember that in order for your new key to be activated correctly and recognized by LonelyID, you must confirm your key's activation, clicking on the link that you find in the activation email that we will send you as soon as you fill out the form and confirm the data.